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Three quick steps

Build yoursupport plan

Tell us who it’s for, what you need and how you’d like to work. We’ll attach it to your consultation request.

You don’t need to know exactly what service you need. Choose what fits and we’ll help guide you toward the right services and next steps.

Consultant mapping a solution plan on a flip chart
Team working through a problem with flip charts
Build your support plan

Your plan in three quick steps

Tell us who it’s for, what you need and how you’d like to work. We’ll attach it to your consultation request. Not sure? Skip this and just tell us what’s going on.

Who is the plan for?

Choose the one that fits best.

What do you need help with?

Pick as many as you like. Open “What’s included” for the details.

How would you like to work?

Choose any that suit you. Services are customized to the project, the people involved and the level of support needed.

What kind of commitment?

Step 1 of 3
How it works

How consultation works

Professional writing an email on a laptop to request a consultation
01

Tell us what’s going on

Describe your concern through our contact form, email, or an initial consultation.

Depending on the project, you may also share paperwork, existing procedures, photos, videos or examples through a secure method.

Two people reviewing documents together
02

We review the problem

We can review documents, observe workflows, meet with staff, examine materials, or conduct virtual or in-person observations to understand what’s happening.

Consultant mapping a practical solution plan on a flip chart
03

We develop a solution

We identify what needs to change and create a practical plan. This may include recommendations, revised procedures, customized resources, clearer staff responsibilities or a training plan.

Trainer demonstrating a strategy to a group
04

We help you put it into practice

We can demonstrate strategies, train your team, create videos and instructional materials, help implement new procedures, and provide follow-up consultation.

Two colleagues reviewing progress on a laptop
05

We check what’s working

When needed, we follow up, review progress, troubleshoot remaining challenges, and make adjustments.

Not sure where to start?

You don’t need to know exactly what service you need. Tell us what you’re working on, what you’d like to improve, or where you’re getting stuck.