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Consulting | Problem-Solving

Consulting &problem-solving

Opal Collective is a consulting company founded by speech-language pathologists. We help individuals, professionals, businesses, and organizations solve problems, improve programs, streamline procedures, and develop practical solutions related to communication, speech, language, learning, accessibility, and service delivery.

Whether you need help with one specific issue or an entire program, we can work with you virtually or in person.

Professionals solving a communication problem at a whiteboard
Consultant guiding a colleague through a problem with sticky notes
Have a problem?

We help you figure it out and fix it

We don’t provide direct therapy services. Instead, we use our professional experience to identify what’s not working, determine why, and help you make improvements that last.

Consulting & Problem-Solving

  • Get expert guidance on a question, concern, project, or idea
  • Identify what’s not working and what needs to change
  • Review existing approaches and recommend improvements
  • Develop practical solutions for individuals, teams, and organizations
Who we help

Who we work with

Consultation and training for families, professionals and organizations in many different settings. Pick yours.

Caregiver and a young girl playing with wooden toys, supporting communication at home
Families & community
Educator holding up picture cards to support communication and learning
Education
Healthcare staff coordinating at a nurses’ station to improve patient communication
Healthcare & therapy
Product designer sketching an app layout on paper for accessible, usable technology
Business & tech

Fourteen kinds of settings, one approach: find what’s not working, figure out why, and fix it.

Families and caregivers

Help understanding communication needs, navigating resources, organizing supports, and finding practical strategies for home and everyday activities.

Early childhood centers and childcare programs

Improving staff training, communication supports, developmental resources, and procedures for identifying and addressing concerns.

Senior living, residential facilities and adult day programs

Improving communication access, staff training, daily routines, caregiver resources, and coordination of supports.

Government agencies and nonprofits

Developing accessible resources, improving programs and procedures, training staff, and helping services better meet the needs of the people they serve.

School districts and individual schools

Improving speech-language programs, staff responsibilities, assessment procedures, documentation, IEP processes, service delivery systems, AAC implementation, and team collaboration.

Colleges and universities

Developing training programs, reviewing educational materials, supporting research projects, improving accessibility, and consulting on communication-related programs.

Educational publishers and curriculum developers

Creating and reviewing assessments, educational products, instructional materials, digital resources, and training content.

Professional associations and continuing education companies

Creating workshops, online courses, professional development programs, instructional videos, and educational resources.

Hospitals and healthcare systems

Improving patient communication, staff procedures, training, accessibility, documentation workflows, and coordination between departments.

Rehabilitation centers and outpatient clinics

Reviewing programs, improving workflows, developing staff resources, and strengthening communication-related services.

Private practices and therapy companies

Streamlining evaluations, scheduling, paperwork, documentation, onboarding, staff responsibilities, communication between providers, and daily operations.

Technology companies, AI developers and startups

Reviewing apps and software, providing expert feedback, identifying accessibility problems, improving product usability, and developing training materials.

Medical device and assistive technology companies

Consulting on product development, user experience, implementation, customer education, and training.

Businesses and corporations

Improving workplace communication accessibility, employee training, customer-facing materials, procedures, and inclusive practices.

How it works

How consultation works

You don’t have to know exactly what service you need before contacting us.

Professional writing an email on a laptop to request a consultation
01

Tell us what’s going on

Describe your concern through our contact form, email, or an initial consultation.

Depending on the project, you may also share paperwork, existing procedures, photos, videos or examples through a secure method.

Two people reviewing documents together
02

We review the problem

We can review documents, observe workflows, meet with staff, examine materials, or conduct virtual or in-person observations to understand what’s happening.

Consultant mapping a practical solution plan on a flip chart
03

We develop a solution

We identify what needs to change and create a practical plan. This may include recommendations, revised procedures, customized resources, clearer staff responsibilities or a training plan.

Trainer demonstrating a strategy to a group
04

We help you put it into practice

We can demonstrate strategies, train your team, create videos and instructional materials, help implement new procedures, and provide follow-up consultation.

Two colleagues reviewing progress on a laptop
05

We check what’s working

When needed, we follow up, review progress, troubleshoot remaining challenges, and make adjustments.

Flexible ways to work with us

We offer

Services are customized based on the project, the people involved, and the level of support needed.

  • One-time consultations
  • Ongoing consulting and problem-solving support
  • Virtual meetings and video consultations
  • In-person observations and consultations
  • Document, procedure, and material reviews
  • Secure video review and feedback
  • Email-based consultation and follow-up
  • Individual and team training
  • Customized workshops and presentations
  • Program reviews and improvement projects
  • Product development collaboration
  • Customized resource and training material development
  • Short-term projects and longer-term organizational partnerships
Why Opal Collective?

We want to change that

We know how frustrating it can be when something isn’t working and no one has the time, experience, or resources to figure out why.

We’ve also seen organizations spend money on training, technology, programs, and materials that never get used effectively because people weren’t shown how to implement them.

We don’t just hand you a list of recommendations. We help organize the process, develop the tools, train the people involved, and work through the challenges of making changes.

Whether you’re a parent, professional, small business, or large organization, you can bring us a problem. We’ll help you find a practical way forward.

Have a problem? We help you figure it out and fix it.

Contact Opal Collective to discuss your project or request a consultation.